Privacy Policy

Our Privacy Policy

To provide effective and high-quality service and to maintain appropriate accountability, 360°kids must collect, store and sometimes share personal information about clients. It is essential to be consistent and careful in managing what is written and said about a client and how 360°kids decides who can see or hear this information. 360°kids must protect and uphold these rights and act correctly in those circumstances where other considerations may override the right to confidentiality or privacy.

360°kids may override client confidentiality in the following or similar situations:

  • In situations where a client is actively suicidal or in 360°kids’ judgment, there is reason to believe a client will cause themselves serious harm or death.
  • Where there is reason to believe in 360°kids’ judgement that a serious threat exists by a client to a third party.
  • Upon disclosure by any party of physical and/or sexual abuse of a person under 16 years of age.
  • When ordered by a court of law

To protect the privacy and confidentiality of our clients, 360°kids ensures that they are well-informed about their rights and that 360°kids takes its responsibilities seriously. 360°kids will protect the privacy and confidentiality of personal information related to clients by ensuring that all Board members, management, staff, and volunteers meet the requirements of any relevant legislation for using and disclosing personal information.

To improve our website content, aggregate information is collected on what pages of the website are visited. We gather only personally identifiable data (such as names, addresses, zip/postal codes, email addresses, etc.) that the visitor voluntarily submits, and we use such data only to facilitate online donations. Website visitor information is used for internal 360ºkids’ purposes only and will not be sold to third parties. Email addresses of visitors and donors are never sold or exchanged.

If you supply us with your postal address online, you may receive periodic mailings from us with information on upcoming events, volunteer opportunities, requests for financial support or new products or services. If you do not wish to receive such mailings, please contact us using the address or phone number provided above, or email us at info@360kids.ca.

You may at any time opt out of receiving information from 360ºkids regarding newsletters, donation requests, information on new events, campaigns, success stories, new programming available, etc. Please get in touch with our office and speak to the Fundraising Department or the Administration Department about removing your information from our database. We offer the options below to view, modify, delete, or view your records with us.

Personal Data

Change/Modify or View Your Donor Information

To change, modify or view your donor information, please include your full name and address and choose one of the following options to make your request to us:

Email us at: info@360kids.ca

Send mail to the following postal address:


80F Centurian Drive, Suite 200

Markham, ON L3R 8C1

To change or modify your address, please provide the old and new addresses in your correspondence.

Links to Third-Party Sites

This website contains some hyperlinks to websites operated by parties other than 360ºkids. These hyperlinks are provided for your convenience only. 360ºkids does not control such websites and is not responsible for their content. Including hyperlinks to other websites does not imply any endorsement of the material on those websites by 360ºkids.

Restriction of Liability

360ºkids shall not be liable for any damages or injury caused by any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus, line failure, or any cause beyond 360ºkids’ reasonable control.

Copyright Information

The copyrights to materials posted on this site are owned by, or licensed to, 360ºkids. All rights reserved. The names and trademarks appearing on this site may not be used in any advertising or publicity without 360ºkids or their owner’s prior written permission.

Information Accuracy

We make every effort to ensure that the information presented on our website is correct and accurate. However, if inaccuracy should occur, we will make every effort to make a correction in a timely manner. To report any website inaccuracies or to request answers to questions about our Internet Policy or questions about the information, please email us at info@360kids.ca or write to us at the address above.

Contact Information

Any concerns or questions regarding our Privacy Policy, please contact the Privacy Officer for 360°kids – Director of Human Resources, Stephanie Austin, via email at stephanie.austin@360kids.ca

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